Managing an e-commerce business might seem overwhelming, even though you might already have a few years of experience in the industry. As an online business owner, although you need to work hard to make it successful, there are some tools which you could use in order to make your tasks more manageable.
That is why today we’ll discuss four of the most useful apps for e-commerce businesses, and hopefully, you’ll manage to increase your productivity with them.
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A 100% free CRM, HubSpot Mobile is the right app for organizing, tracking, and nurturing your leads and both your potential and existing customers. You will be able to take care of the management while on the go, thank’s to an exciting pack of features.
One of the most important features is the live chat integrated into the app. It will help you reach your customers or potential customers, exceeding their expectations by providing live support in everything they need. Clients hate to wait a lot of time in order to get an answer for an inquiry, and you’ll be able to solve the issue easily with HubSpot Mobile. If you want to be conservative with your budget, this free alternative is a must.
If you want to keep your SEO under close management, with the Google Analytics app, there are a tone of tasks which you can complete to improve your online store’s performance. Tracking page views, interactions, click rates, and others are possible inside the app.
You will be able to figure out which parts (or pages) of your website and which marketing strategy is contributing the most to the conversion rate. With this free app, you will manage to create a successful strategy for the long run.
Managing your social media activity might be a bit overwhelming, especially since it must be done on top of the usual business management. With Hootsuite’s social media management platform, you’ll be able to keep your social presence active 24/7 by automatically scheduling hundreds of posts at once, across your social channels.
For example, you’ll be able to schedule your Twitter tweets and Facebook posts in advance, helping you save a lot of time in the long run. Answering questions, responding to comments, and engaging with customers will also be easier using this tool.
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In case you have a Shopify store, with the Shopify Mobile app, you can sync orders, products, and customers across all your sales. You will be able to create a better user experience, capture payments, fill orders, adjust product inventory, track sales, and many other tasks.
Your customers will be impressed by the customer service and by that they’re naturally more likely to buy from you again in the future.
Do you have an online store? Want to know how to improve your customer service and avoid expensive disputes?
Read the following Purchase Guard platform review to understand how it works, and how you can benefit from it.